Support and guidance | British Council

A warm welcome - advice and support — ©
British Council

Support and guidance every step of the way

Travelling to the UK to study should be exciting, but it can be daunting too. Getting settled in a new country with different customs, languages, food and currency is a challenge.

Thankfully, we’re used to making students from all over the world feel at home. Last year we supported 493,000 students from 200 countries before setting off and all the way through their studies.

From our friendly teaching staff to our excellent pastoral care, we’ll make sure you have all the support and assistance you need.

Pre-departure briefings

British Council pre-departure briefings are sessions designed to answer your questions and help you prepare for your move to study in the UK.
Briefings can be held virtually or in-person in various cities in Indonesia.
These sessions cover the essential information you need to start preparing for your studies in the UK, including accepting your offer, visa application process, arranging accommodation, opening a bank account and health and wellbeing.
They may include talks and workshops by British Council, sessions with UK immigration officials, sessions with former students from your country, exhibition stalls from employers, lunches and other opportunities to socialise with fellow students so you can make friends before you get to the UK.

Pastoral Care

‘Pastoral care’ is a range of special resources created by universities to give students any additional assistance they need. Lots of this advice and support is tailored specifically to the needs of international students.
It can range from making sure you get a warm welcome when you arrive, to helping you apply for your student visa, planning your journey and giving you English language support throughout your studies. Basically, anything you need to prepare and feel ready.
Pastoral care is designed to take away any nerves you have before you travel. So you can concentrate on preparing for your studies and the exciting opportunity you have to immerse yourself in British culture. After all, there’s a lot to get excited about!
Once you know you want to study in the UK, there is still a lot to consider before you actually travel. We want to help in any way we can, and one of those ways is through a pre-departure briefing.